providers

Looking to India for the Future of Healthcare

April 24, 2013

Does a chain of healthcare clinics in southern India operate under a model that could potentially revolutionize provider care in the States? Possibly, Adam Plowright reports for Agence France Presse over at Business Insider. In fact, the Narayana Hrudayalaya clinics have taken the concept of “no-frills” service, popularized by Walmart and some airlines, and applied […]

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Remembering the Second Victim (Part 3 of 3)

April 3, 2013

In our previous post, we continued our look at the second victim involved in an adverse event, the provider, and explored ways in which a healthcare organization can provide emotional support for those victims. But what are some of the barriers to that support? And what kind of a design can you institute for your […]

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Remembering the Second Victim (Part 2 of 3)

April 3, 2013

In our last posting, we began to look at the research behind the second victims of an adverse event at a healthcare organization. These second victims are, of course, the providers, Tami Swartz explains in the February 2013 issue of Patient Safety Monitor and reprinted on the HealthLeaders Media site. The research cited established that […]

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Remembering the Second Victim (Part 1 of 3)

April 3, 2013

Having open and transparent lines of communication between the leadership and staff at a healthcare organization is vitally important. To create a culture in which physicians, nurses, and housekeepers are afraid to report when something has gone wrong not only jeopardizes patient safety, but also impacts the overall quality of the organization’s care. This is […]

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Medicare Hospital Reimbursement Policies “Unfair and Confusing”

February 4, 2013

Daniel Sisto, president of the Healthcare Association of New York State, has penned an editorial for the Albany Times Union in response to a Dec. article that revealed how “Medicare’s hospital reimbursement policies are harming patients.” Since the federal government is demanding that hospitals reduce Medicare spending and because Medicare can penalize hospitals that admit […]

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Institute of the Future’s Online Hospital Event Begins Today

January 8, 2013

David Gorn at California Healthline reports on an interesting 24-hour online event that begins at 12 p.m. (EST)/9 a.m. (PST) today, Tuesday, Jan. 8, 2013, and continues through tomorrow. A creation of the Institute for the Future (IFTF) and co-sponsored by California Healthline’s publisher, the California Healthcare Foundation, the event is an online game called […]

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