Press Ganey

Fairfield Memorial Hospital: Keeping Faith in Difficult Times

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In spite of the many federal and state pressures being placed on rural health-care facilities, Fairfield Memorial Hospital, a 25-bed critical-access hospital located in Winnsboro, S.C., has not wavered in its devotion to providing quality health care to its patients in the best way possible. Even though Fairfield is facing many daunting challenges, it continues […]

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Wayne County Hospital: Daren L. Relph, PS/CCP, Chief Executive Officer

Rural hospitals across the country are working to become more efficient, meet their financial obligations, and evaluate service lines to ensure they are providing the most necessary care to their patients. Uncertainty about the effects of reform still looms, as details of changes to critical-access status or other reimbursement issues are not yet clear. But […]

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Menifee Valley Medical Center: Gregory R. Padilla, Administrator

There was a time when Menifee Valley Medical Center (MVMC) in Menifee, Calif., was struggling to improve its patient-satisfaction scores. “We were probably way in the cellar with our HCAHPS,” Gregory R. Padilla, administrator, said. Within seven months, however, the 84-bed MVMC, with a catchment area of approximately 150,000 people, staged a remarkable turnaround. “Now […]

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Lafayette General Medical Center: David Callecod, President/CEO

Total renovation is the current theme for Lafayette General Medical Center. The hospital was built in 1963 and last upgraded in 1983. The $70 million renovation project will add 54 square feet to each patient room. Upon completion, the hospital will have 387 beds and a facility-wide facelift. The new hospital will maintain the existing […]

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