podcast

Newly Opened Rock Springs Health Prioritizes Community, Staff Engagement

June 15, 2015
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Kelli Wright, director of nursing, and Damien Robinson, director of business development, at Rock Springs Health in Georgetown, Texas, revisit the hospital’s first full year of operation as Williamson County’s first mental-health inpatient facility. They also reflect on the impact establishing a culture of community and staff engagement has had on the hospital’s early success.

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OSF Saint Anthony is Dedicated to Efficiency and Patient Satisfaction

June 3, 2015
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Karen Brown, vice president and chief operating officer for OSF Saint Anthony Medical Center in Rockford, Ill., recounts the ways in which her organization has created an efficient service level that accommodates high quality care and patient satisfaction.  

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Barry-Wehmiller Believes in People-Centered Healthcare Leadership

June 1, 2015
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Bob Chapman, chairman and chief executive officer of Barry-Wehmiller, which is headquartered in St. Louis, Mo., describes how his organization is showing hospitals and healthcare professionals how to build a better world through people-centered management practices.  

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Adeptia’s Solutions are Transforming Healthcare IT

May 27, 2015
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Deepak Singh, president and chief technology officer (left), and Raman Singh, director of sales engineering (right), for Chicago-based Adeptia, offer several examples of how healthcare organizations around the country have improved their IT infrastructures by using the company’s solutions.

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AES and the Accomplishment Culture© are Transforming the Executive Search

May 14, 2015
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Marion Spears Karr, president of Avery Executive Search (a subsidiary company of Avery Partners, Inc.), in Roswell, Ga., details his signature program, the Accomplishment Culture©, and how AES is using it to change the way in which executives approach job interviews and the way in which organizations find the right leaders.

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Asante Leadership Assessments Strengthen Culture and Care

May 12, 2015
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Gregg Edwards, chief people officer at Asante Health System in Medford, Ore., explains how his role helps the organization find the best recruits, while maintaining the quality of its current leaders through rigorous leadership assessments.  

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MRHC’s Recovery is a Remarkable Story of Transformation

May 5, 2015
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David Keith, president and chief executive officer of McAlester Regional Health Center in McAlester, Okla., revisits the journey that led his organization to a stunning financial turnaround and cultural transformation.  

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Phoenix Children’s Aligns with Physicians to Form PCCN

April 30, 2015
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Bob Meyer, president and chief executive officer of Phoenix Children’s Hospital in Phoenix, Ariz., revisits the formation of the Phoenix Children’s Care Network (PCCN) and the valuable partnerships that were formed with physicians during the process.  

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RUMC Improves Patient Experience through Community Engagement

April 22, 2015
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Dr. Daniel J. Messina, PhD, president and chief executive officer of Richmond University Medical Center in Staten Island, N.Y., explains how his organization experienced a major upswing in patient experience and patient satisfaction scores by emphasizing community engagement.      

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Ivinson Memorial Places Priority on Process Improvement

April 14, 2015
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Doug Faus, president and chief executive officer of Ivinson Memorial Hospital in Laramie, Wyo., takes us through the various ways in which he and his team have made process improvement a priority under his leadership.  

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