patient population

Queensway Carleton Reaches Senior Population with ACE

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Tom Schonberg, chief executive officer of Queensway Carleton Hospital in Ottawa, Ontario, discusses the implementation and philosophy behind the Acute Care for the Elderly (ACE) program.  

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Hospitals are Embracing Shared Medical Appointments as a Way to Manage Patient Volumes

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With physicians more overwhelmed than ever before, hospitals are searching for ways to manage the patient flow. One innovation, of sorts, gaining in popularity, Anna Gorman reports in the Los Angeles Times, is the shared medical appointment, where groups of patients with similar needs are seen at once. This is, quite obviously, a departure from […]

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Going Beyond HCAHPS to Measure the Patient Experience

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Hospitals are traditionally seen as a healthcare resource, rather than as a healthcare partner, observes Jacqueline Fellows in a recent article at HealthLeaders Media. What if healthcare consumers, however, started seeing hospitals as more than just the place to go when they were struck by illness, disease, or some other condition requiring medical attention? How […]

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Three North Carolina Hospitals Questioned About 340B Profits

When interviewing healthcare executives, HCE frequently hears the terms “accountability” and “transparency” used and what the government expects from them with increasingly intense scrutiny. This next story may be a difficult pill to swallow, especially considering the lack of accountability and transparency to which Congress is held. U.S. Sen. Chuck Grassley, R-Iowa, is questioning the […]

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