patient experience

Moody’s Testing New Value-Based Indicators for Hospitals

In the new era of value-based healthcare, what indicators are going to be used to evaluate hospitals, especially since value is less quantifiable than volume? According to John Commins at HealthLeaders Media, Moody’s Investor Service is experimenting with 20 new indicators for rating hospitals. Moody’s believes these indicators will “focus on value and measuring demand […]

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A Tale of Two Letters (Part 1 of 2): AHA Challenges CMS’ Newly Proposed Patient Experience Survey

Editor’s Note: In the second half of March, the Centers for Medicaid and Medicare Services received two letters from influential voices in healthcare directly challenging recently proposed or enacted measures. The first challenge from the American Hospital Association regarding a new patient-experience survey is detailed below. The second challenge from the American Medical Association on […]

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Industry Survey Reveals Goals and Priorities of Healthcare Leaders (Part 1 of 2)

HealthLeaders Media recently conducted its 2013 Industry Survey and discovered that healthcare leaders “are still in a quandary: unhappy about the healthcare industry as a whole but convinced that their own organizations are moving in the right direction,” reports Margaret Dick Tocknell. The majority believe the industry is still “on the wrong track,” but “the […]

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Study Concludes, Hospitalists are Overworked and Overtasked

Cheryl Clark at HealthLeaders Media reports a recent Johns Hopkins University survey published in Jama Internal Medicine concluded that a large percentage of hospitalists are overworked and overtasked. Researchers found that 40 percent of 506 hospitalist respondents said “their workloads exceeded safe levels at least once a month,” while 36 percent “reported excessive workload assignments […]

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A Breakdown of 2013 Hospital Quality Issues (Part 1 of 2)

Cheryl Clark over at HealthLeaders Media conveniently outlines the “Top 10 Quality Issues of 2013.” Below is an overview of the first five on her list, but we highly recommend that you read the entire article for a deeper understanding of the issues discussed. It can be found here. 1.) Cracking HACs Beginning Oct. 1, […]

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