healthcare organizations

Harnessing the Hospitalist Movement (Part 4 of 4): Scheduling and Leadership

Wrapping up our weeklong look at various strategies healthcare organizations can use to effectively implement a hospitalist program, we move on to the third and fourth strategies discussed in Joe Cantlupe’s HealthLeaders Media article: scheduling and leadership. One of the problems hospitals often face with their hospitalist programs is unit scheduling. Instead of having their […]

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Remembering the Second Victim (Part 3 of 3)

In our previous post, we continued our look at the second victim involved in an adverse event, the provider, and explored ways in which a healthcare organization can provide emotional support for those victims. But what are some of the barriers to that support? And what kind of a design can you institute for your […]

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Remembering the Second Victim (Part 2 of 3)

In our last posting, we began to look at the research behind the second victims of an adverse event at a healthcare organization. These second victims are, of course, the providers, Tami Swartz explains in the February 2013 issue of Patient Safety Monitor and reprinted on the HealthLeaders Media site. The research cited established that […]

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Remembering the Second Victim (Part 1 of 3)

Having open and transparent lines of communication between the leadership and staff at a healthcare organization is vitally important. To create a culture in which physicians, nurses, and housekeepers are afraid to report when something has gone wrong not only jeopardizes patient safety, but also impacts the overall quality of the organization’s care. This is […]

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Healthcare Work Environments Not Always Healthy

Is the work environment in your hospital safe for health professionals? We ask this after reading a particularly disturbing piece by Kevin B. O’Reilly at American Medical News. He writes, “The experience of working in American healthcare is being drained of joy and meaning amid a rising rate of occupational injuries, episodes of verbal abuse […]

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