emergency room

Making the ER More Like Retail

May 7, 2013

In trying to figure out the most efficient way to run your hospital’s ER, it’s doubtful that you’ve driven past The Gap or McDonald’s and thought, “You know, maybe we should model our ER after them.” However, the University of Colorado Hospital has experimented with this service approach in its ER to much success. On […]

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What are we waiting for? The mess in the waiting room is a problem for everyone

December 15, 2010

What are we waiting for? The mess in the waiting room is a problem for everyone Name a single hospital administrator that isn’t worried about emergency department throughput. Can’t do it, can you? That’s because this problem, on the lips of the C-suite for decades, has yet to be solved. You can see just how […]

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