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Advanced Urology Enhances Cultural Focus on Patient Satisfaction (Part 1 of 3)

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Dr. Deepak A. Kapoor, president of Advanced Urology Centers of New York, discusses the origins of his organization’s patient-satisfaction initiative and how their initial efforts to understand patient satisfaction came up short.  

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Lawrence Memorial Develops Cardiology and Oncology Service Lines

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Gene Meyer, president and chief executive officer of Lawrence Memorial Hospital in Lawrence, Kan., describes how his organization developed its cardiology and oncology service lines and made those specialties sustainable, even as a small community hospital.  

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MetroHealth Discovers More Than Just Savings with Red Carpet Program

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Dr. Akram Boutros, president and chief executive officer of MetroHealth in Cleveland, Ohio, describes the impact his organization’s Red Carpet Program has had on their community.  

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Wapiti Medical Group Grows Beyond Its Roots

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PODCAST : Troy Kastrup, CEO of clinical outsourcing and staffing company Wapiti Medical Group, explains the restructuring initiative that helped his organization grow beyond its original entrepreneurial model.  

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ProTom Brings Latest in Proton Therapy to Market

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PODCAST : Stephen Spotts, president and CEO of ProTom International in Flower Mound, Texas, explains the three stages his company went through to get its product, the Radiance 330 Proton Therapy System, to market.  

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Citizens Medical Center Renews Focus on Behavioral Health

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Stephen Thames, Chief Executive Officer, Citizens Medical Center and David Way, Associate Executive Director & Corporate Integrity Officer, Gulf Bend Center Improving behavioral healthcare is a vital part of treating the whole patient and is an area with which many hospitals struggle, especially when it involves integrating behavioral health with the rest of their service […]

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