
New Innovations Manage Case Work With Unparalleled Control, Visibility, and Ease of Use CAMBRIDGE, MA–(Marketwire – October 20, 2010) – Pegasystems Inc. (NASDAQ: PEGA), the leader in business process management (BPM) and a leading provider of customer relationship management (CRM) solutions, today unveiled the latest enhancements to its award-winning SmartBPM® Suite, delivering significant innovations […]