Ozarks Medical Center Focuses on How Patients Define Quality Care

February 26, 2016

When Thomas Keller began his tenure as president and chief executive officer of Ozarks Medical Center in West Plains, Mo., on Feb. 17, 2014, he brought with him one simply worded question that would serve as the foundation of his first year: How does the patient define quality care? “One of the things hospitals always […]

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Here’s How One Hospital Transitioned to a New EHR Platform in 6 Months

February 24, 2016

Stephany Vaioleti, chief executive officer of Kahuku Medical Center in Kahuku, Hawaii, discusses the hospital’s fast-paced transition to the Cerner Community Works EHR platform.        

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Advocate Lutheran Breaks Down Silos with Commonsense Solutions

February 10, 2016

As healthcare reform continues to impact the provision of care across the United States, it has become increasingly evident that hospitals and other healthcare organizations can no longer afford to operate in silos. However, silos are often constructed among departments within the same healthcare organization. Recent initiatives at Advocate Lutheran General Hospital in Park Ridge, […]

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Legacy Pharmaceutical Reduces Distribution Costs

January 28, 2016

Legacy Pharmaceutical Packaging, which is headquartered in St. Louis, Miss., is not your typical contract packager, Dave Spence, chief executive officer, will tell you. The company has figured out a way to eliminate several steps from the pharmaceutical distribution model. Here’s how it works: The pharmaceutical manufacturer sends its products to Legacy in bulk, and […]

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Here’s a Hospital Where Quality Care is about More Than Just Benchmarks and Metrics!

January 22, 2016

It’s no secret that community hospitals around the country are struggling, and many partner with larger organizations to remain financially viable and provide their communities with seamless access to care. By ensuring that people in smaller communities can receive the services they need close to home while being able to easily transfer to a larger […]

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JCHCC Provides Care for the Indigent and Homeless

January 13, 2016

Even as healthcare reform provides more people with health coverage, many patients still face barriers in accessing care. For this reason, community health centers provide a vital service to indigent and homeless populations. Jefferson Community Health Care Centers (JCHCC) is a system of four clinics in Jefferson Parish, La., that are all certified Patient-Centered Medical […]

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Here are the IT Initiatives One Hospital Implemented to Support Both Providers and Patients

January 5, 2016

Eddy Stephens, vice president and chief information officer at Infirmary Health in Mobile, Ala., discusses the various initiatives that created an IT infrastructure capable of supporting both providers and patients.        

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Here’s How One Hospital Made Its Peer Review Program More Local and More Robust

December 8, 2015

Dr. Douglas Waite, chief medical officer at Saint Vincent Hospital in Worcester, Mass., recounts how he improved the organization’s medical staff peer review program, making it more local and more robust.        

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Here’s Why Hitting Those Quality Benchmarks Can’t be Done without a Positive Culture

November 5, 2015

In the latest Healthcare Executive Talks Podcast, Donna Sabol, vice president and chief quality officer at St. Luke’s University Hospital in Bethlehem, Penn., explains why you can’t have great quality without a positive culture.        

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Oaklawn Hospital Benefits from Toyota Production System

October 29, 2015

Ginger Williams, MD, president and chief executive officer of Oaklawn Hospital in Marshall, Mich., and Jane Jones, performance improvement director, reveal how the Toyota Production System has positively impacted the hospital’s culture and operations.

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