Clinical care

Gramercy Strives to be a Cost-Effective Alternative within Healthcare

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Gramercy Surgery Center, a freestanding, Article 28 facility, was founded in 2006 by Katy R. Chiang, chief executive officer and president. It is operated and managed by Jeffrey Flynn, chief operating officer and administrator, who joined the center when it was established. Located in New York City, Gramercy is one of Manhattan’s leading multispecialty centers. […]

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DeKalb Medical Earns Baby Friendly Designation

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In 2014, DeKalb Medical became the first hospital in Georgia to achieve a Baby Friendly designation and in doing so, earned a 5-STAR Hospital Recognition from the Georgia Department of Public Health. According to John A. Shelton Jr., FACHE, president and chief executive officer of DeKalb Medical, which is located in Decatur, Ga., in order […]

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Here’s Valuable Advice from One Interim CEO on How to Manage a Hospital During a Leadership Transition

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Abner King, chief operating officer and interim chief executive officer at Steele Memorial Medical Center in Salmon, Idaho, discusses the challenges in managing a hospital during a leadership transition. He also recounts Steele’s success with its “Creating a Culture of Service Excellence” Initiative.      

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CMC is Meeting the Behavioral Health Needs of LA County

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In 2013, College Medical Center (CMC) acquired the assets that had been Pacific Hospital of Long Beach, Calif. Pacific Hospital had served the workers-comp and spinal-surgery needs of the Long Beach patient population for more than half a century. CMC transitioned the organization to a true community hospital and established a unique partnership with Molina […]

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Here’s How One Hospital Mastered Chronic Disease Management

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Mark Boucot, president and chief executive officer of Garrett Regional Medical Center in Oakland, Md., reviews the organization’s approach to managing chronic diseases and discusses how this initiative has opened the door to valuable partnerships.    

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Queens Boulevard Partners with North Shore-LIJ to Improve Care Continuum for Patients

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Dr. Jonathan Mawere has been with Queens Boulevard Extended Care Facility (QBECF) in Woodside, N.Y., in various capacities since 1999. Founded in 1995, QBECF is a 280-bed, state-of-the-art nursing facility that specializes in sub-acute rehabilitation. Its services include 24-hour skilled nursing care; physical, occupational, and speech therapy; wound management; and hospice care services. From the […]

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Tuba City Regional Explores Ways to Expand Access within Navajo Nation

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With unique challenges to funding and its patient population, Tuba City Regional Health Care is committed to serving the residents of the Navajo and Hopi reservations in and around Tuba City, Ariz. Tuba City Regional Health Care is a 638 self-determination organization, which means it receives some funding from the Indian Health Services, but it […]

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St. Joseph’s Hospital Invests in Community to Improve Care

Understanding the community an organization serves is one of the keys to successfully transitioning to population health. Many hospitals are discovering they need to engage their patient population in ways previously not considered, with transportation challenges, poverty, and literacy comprising some of the intricate issues that prevent patients from adhering to a treatment plan. St. […]

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Here’s How One Healthcare Network Developed a Successful Care Coordination Model

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Teri Sholder, chief quality officer at Kettering Health Network in Miamisburg, Ohio, recounts their efforts to define quality and to develop a care coordination model.  

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Ozarks Medical Center Focuses on How Patients Define Quality Care

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When Thomas Keller began his tenure as president and chief executive officer of Ozarks Medical Center in West Plains, Mo., on Feb. 17, 2014, he brought with him one simply worded question that would serve as the foundation of his first year: How does the patient define quality care? “One of the things hospitals always […]

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