Video: A few words from Dr. Donald Berwick

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Before he became head of CMS, Donald Berwick was already a star in the healthcare business. His crusade to save patients from medical errors and improve care quality has led to many tangible results in the industry. He’s taken on some of the most intractable issues, such as avoiding needless emergency department visits, reducing unnecessary specialist use and even “Pursuing Perfection,” an effort in which 13 health institutions worked to do just that.

What was he thinking about before he was swept up into the federal bureaucracy?  Here’s a keynote speech by  Dr. Berwick.  Much food for thought.

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